Home / Operating Rules
How we sell. What we won't.
Our sister publisher publishes its Code of Conduct. We do the same, in operator voice. If we're going to sell tradies on visibility infrastructure, we should be visible about how we sell it.
The things we won't do
The list, before the pitch.
- 01
Sell leads.
Per-lead, pay-per-click, exclusive postcode, capped enquiries. Not a single one. The research on /why is on the record about what that does to a trade.
- 02
Promise more leads.
We sell visibility infrastructure, not pipeline padding. If a tradie's already getting calls and losing them at the quote, more calls just bigger the loss.
- 03
Run a coaching program.
The receipt is on /why. We saw what $750/mo subscriptions and $10K buzzwords did to operators. We won't add another.
- 04
Gate the research.
The Tradie Issues is ungated. The book lands in your inbox if you ask for it; the PDFs are downloadable without an email if you don't.
- 05
Cross-pay with the sister publisher.
Need A Trade is editorially independent. No tradie pays to be featured there. No money moves between the two sites. The shared parent is the only link.
- 06
Use stock-photo tradies, fake before-and-afters, or posed handshakes.
Antony's portrait is on the home page because it has to be a real face. The on-the-job photography is a coming-real-photos pass, not a stock-library buy.
- 07
Say “guarantee.”
We say “commitment.” Two different words. One is the law, one is what we'll actually carry.
- 08
Run popups, exit-intent overlays, or email walls on the front of the site.
If we have to ambush you for an email, the offer didn't earn it.
- 09
Sell a dashboard.
Vanity-metric dashboards don't change a tradie's day. The 8-video stack does.
How we sell
Every CTA on the site, named.
Label tells you exactly where it goes. No mismatched buttons. We ask for an email at one point only: when you want the book delivered. The PDFs are otherwise downloadable without one.
- /the-book
Get the book, free
page on this site
- /visibility-check
Run the Visibility Check
free 60-second diagnostic
- /call
Book a call
20-minute visibility call with Antony, page on this site
- sms:+61468277747
Or txt +61 468 277 747
opens the Messages app on the phone
- tel:+61468277747
Phone in the header
every breakpoint, every page
How we make money
Every price, on the page. No upsells. No usage charges.
-
The Book
Why They Didn't Call Back. Instant download.
Free
-
The 8-Video Workbook
The DIY playbook for shooting the 8 videos yourself.
$67 inc GST, one-time
-
Visibility Teardown
50% credit toward any next paid step within 30 days.
$497 inc GST, one-time
-
Foundations
The infrastructure to get found and trusted. AU-wide remote.
$3,300 inc GST, one-time
-
Site Reboot
A three-session rebuild of your existing site.
$3,300 to $5,950 inc GST, one-time
-
Trust Stack Sprint
The 8-video stack filmed on site over 12 weeks. Installments OK.
$9,800 inc GST, one-time
-
Compound Operator
Ongoing production capacity on retainer, after the build.
$7,500/mo inc GST
That's it. No per-lead fees. No "growth shares." No revenue-share on jobs we don't do. No invisible add-ons inside a tier. Real AUD ranges on /cost.
How this is written
Where the words come from.
- →Site copy is grounded in The Tradie Issues (Edition 6.2) — more than 2,400 distinct operator accounts across 40 trades. Read the full paper at /why.
- →Voice rules are operator-direct. No em-dashes. No "guarantee." No SaaS dashboard talk. Two-orange-words maximum per line.
- →Numbers are real. The 30% to 79% close-rate stat is the field-observed lift from the "They Ask, You Answer" method (Marcus Sheridan) that the 8-video trust stack is built on. The /cost prices are real AUD, inc GST.
- →Brand names in quotes are redacted ("[a major lead-gen platform]") where naming them would be defamatory; the operator's words otherwise stay verbatim.
- →If we change a rule on this page, we'll log it at the bottom.
Sister publication
The questions and the answers.
The questions
guides.needatrade.com.au
Our sister publisher drew on more than 4,300 distinct homeowner accounts across 40 trades and 8 states and turned it into the 12 questions a homeowner should ask any tradie before they hire. Ungated. No paid placement above proof.
Read the homeowner guidesThe answers
sellmyservice.com.au
This site. The 8-video trust stack teaches tradies to answer those questions before the customer asks them. Same kitchen table, opposite chair.
See the 8 videosBoth published by Social Solutions Group Pty Ltd · ABN 73 144 071 910. Separate editorial lines. No tradie pays to be featured on Need A Trade. No money moves between the two sites.
We have the experience, systems, and commitment to deliver.
"Commitment" never "guarantee." If we change this page, we'll note the date below. Last reviewed: 2026-06-03.